Contact information
Send emails to
. (The link has been masked to foil email harvesters.) When you send or reply, please heed the following to make my life easier. And yes, just about all of these have been violated at some time or another. Most of you are pretty good about this, but some of you really need a whack upside the head.
Things you should NOT contact me about:Request to stick VirtualDub on a magazine. Put the source code on the CD to satisfy the GNU General Public License and run it by your lawyers to make sure you didn't screw up. Don't send me BS agreements — if you ask me for permission to ship all current and future versions of VirtualDub in any form and on anything, and I will say no.
I downloaded Foo off of a P2P service and it's too big to burn to CD. Sorry, I've had to answer this too many times. Please ask somewhere else to get an answer.
Ripping DVDs, bootlegs, warez, "backups." I don't care and I don't want to know.
How do I get rid of the mosaic on my Japanese video? I really don't want to know. Use your imagination....
Things you SHOULD contact me about:
Crashes. VirtualDub asks you to send crash logs to me, particularly if the crash is within VirtualDub itself. Note that VirtualDub will attempt to detect at crash time whether the crash may have been caused by a third-party driver. Please attempt to diagnose these yourself first as there is little I can do when a third-party driver is involved.
Compatibility problems. If you are a software or hardware vendor and have discovered an incompatibility between VirtualDub and your product, I'd be happy to take a look.
Coding problems. If you have a programming question related to VirtualDub, ask. Please keep discussions to either abstract algorithms, assembly, or C/C++; I have little interest in Visual Basic. Feel free to request dual-licensing of select pieces of code; I will, however, be free to say no if I feel your request is unfair.
Anything else you can intelligently word. I am open for random chat as well. Note that I expect a certain level of intelligence in your email. If I get "hey d00d, wher can I get sum m0v13s!!" in an email, it gets trashed immediately. Also, don't ask me questions simply because you're too lazy to use a search engine.
Other things you should be aware of:
Time. I have limited spare time and a lot of email, so I can't answer every one. Sorry.
Virii and spam. My email address is widespread and as such I have a very heavy virus and virus bounce problem right now. Please label your email with a distinctive subject, i.e. "VirtualDub crashed" instead of "crashed" or "hi." Unfortunately, I occasionally delete emails by accident when sanitizing my Inbox, so expect a small chance that your email may fall between the cracks.
Email limit. Incoming emails are currently limited to 40K to reduce the virus load; that is raw size, which further restricts the size of attachments due to BASE64 encoding. Compress images when possible and if you think you can get below the 40K limit, ask me first and maybe I don't need the attachment or will give you an alternate address to use.
Bounces. It may be the case that you and I are filtered from each other by spam filters, so either you may not be able to send to me, or worse, I may not be able to send replies back to you. If this happens, sorry. This is a tradeoff I have chosen: either I have a few people I can't contact, or my Inbox is flooded and I can't communicate with anyone.
Still here? Drop me an email. I'll see what I can do.